Contact Us
We are here. A real person always answers.
Reach out by phone or email — whichever is easiest. We look forward to hearing from you.
The fastest way to get help
Call us first
Pick up the phone and we take it from there. No automated systems, no hold music — a real, friendly specialist is ready to listen.
Tap or click to call on any device
Business Hours
Monday – Friday, 9:00am – 5:00pm EST
Outside our hours? Leave a voicemail or send an email — we will return your call the very next business day.
Be prepared
What to have ready when you call
Not required — just helpful so we can serve you even better right from the start.
About your loved one
Your parent's name, age, and a brief description of their current needs — even a sentence or two helps us get started on the right foot.
Devices they use
If calling about tech support, knowing the device type — iPhone, Android, Windows PC, Mac — helps us prepare the right guidance in advance.
Your availability
The best days and times to reach you. We want follow-up to be as convenient as possible for your schedule and your family's needs.